Sofema Online delivers EASA-compliant, expert-led aviation training on a scale. With 400+ courses, diplomas and packages, Freedom Pass options, PTP benefits and ENPL financing, SOL blends practical content, assessments and certificates with transparent reporting. Extended support hours, Enterprise OPS Hub, and predictable pricing make learning faster, safer and budget-friendly for teams.

This year, we are on target to enrol between 35,000 and 40,000 delegates in our online training programs.  We continue to focus on how we can improve our client services and are very pleased to share our latest news for all our clients, including independent learners and corporate partners:

Sofema Online (SOL) has expanded Client Support with extended weekday shifts to serve you earlier, later, and faster

New Support Hours (Mon–Fri)

Eastern European Time (EET, UTC+2)
• Early Shift: 06:30–14:30
• Late Shift: 12:30–20:30

Singapore Time (SGT, UTC+8)
• Early Shift: 12:30–20:30
• Late Shift: 18:30–02:30 (next day)

New York – US Eastern Time (ET)
• When EDT (UTC−4) is in effect:
– Early Shift: 00:30–08:30
– Late Shift: 06:30–14:30

• When EST (UTC−5) is in effect:
– Early Shift: 23:30–07:30
– Late Shift: 05:30–13:30

What this means for you and your organisation:

• Quicker turnaround: More hours covered = shorter wait times for enrolments, invoices, access resets, and learning queries.
• Truly global coverage: Convenient support across APAC, EMEA, and the Americas.
• Smoother operations: Faster resolution of corporate enrolments, group reporting, and platform assistance—keeping your training plans on track.
• Proactive care: Extended overlap with training delivery ensures issues are picked up and solved while your teams are studying.

Built to support your growth on SOL

Whether you’re upskilling as an individual or rolling out a multi-site corporate program, our extended hours are designed to accelerate progress across our flagship offerings:

• Individual Freedom Pass (IFP) – Unlimited access for solo learners.
• Corporate Freedom Pass (CFP) – Predictable, cost-effective training at scale with transparent reporting.
• SOL Plus Membership – Extra value, priority perks, and savings for frequent learners.
• Privileged Training Partner (PTP) – Preferential terms for long-term training roadmaps.
• Enrol Now, Pay Later (ENPL) – Flexible cash-flow options to start training when you need it.
• CAMO Diplomas & Packages – Structured pathways for continuing airworthiness competence.
• OPS Hub (Enterprise) – Operator-specific staff training via hidden courses.

Typical requests we now turn around even faster

• Bulk enrolments and seat allocations
• Purchase orders, Pro-Formas, and invoice assistance
• LMS access, password resets, and course mapping
• Progress reporting and certificate retrieval
• Guidance on course selection across EASA/FAA/UK CAA domains

If you’re planning Q4–Q1 training, now’s the time to move.
Talk to us today about Corporate Freedom Pass, PTP, or SOL Plus Pro—and put our extended support hours to work for your team - email team@sassofia.com for more information.